Reviews Received

Reviews are a powerful way to build your reputation on Pitch Gurus. Clients often rely on reviews when making decisions, so maintaining a strong review profile is important for attracting new business.

Viewing Your Reviews

Go to Profile > Reviews to see all the reviews you've received. Each review includes:

The reviewer's name
A star rating
Written feedback about their experience
The date the review was left

Reviews are displayed on your public profile and contribute to your overall rating.

Responding to Reviews

You can respond to reviews to thank clients for positive feedback or address any concerns raised in less favourable reviews. Responding shows potential clients that you are engaged and care about the experience you provide.

To respond, navigate to the review and click the Respond option. Write your reply and save it. Your response will be displayed publicly alongside the original review.

Tips for Managing Reviews

Thank every reviewer, regardless of the rating. It demonstrates professionalism
If you receive critical feedback, respond calmly and constructively. Avoid being defensive
Use feedback to genuinely improve. Clients notice when you act on their suggestions
Encourage satisfied clients to leave reviews. A simple reminder after a session can make a big difference
Do not ask clients to change or remove negative reviews. Authenticity matters