Stripe Connect Setup

Stripe Connect is how you receive payments from service bookings and event registrations on Pitch Gurus. You must complete Stripe Connect onboarding before you can accept paid bookings or publish paid events.

Setting Up Stripe Connect

1. Go to your Profile page and find the Stripe Connect or Payments section
2. Click Set Up Payments or Connect with Stripe
3. You'll be redirected to Stripe's onboarding flow
4. Complete the required steps, including:
   • Business or personal information
   • Bank account details for receiving payouts
   • Identity verification (Stripe may request a photo ID)
5. Once complete, you'll be redirected back to Pitch Gurus

What You Need

• Your legal name or business name
• Your bank account details (account number and sort code, or equivalent)
• A valid government-issued photo ID (Stripe may request this for verification)
• Your address and date of birth

If you're registering as a company, you may also need your company registration number.

Stripe Account Status

After completing onboarding, your Stripe account status will show on your profile settings:

• Complete: Your account is fully set up and you can receive payments
• Charges enabled: Clients can pay for your services
• Payouts enabled: Stripe can transfer funds to your bank account
• Incomplete: Additional information is needed. Follow the prompts to complete setup

All three elements (complete, charges enabled, payouts enabled) must be active before you can accept paid bookings.

Payouts

Once payments are received, Stripe will transfer funds to your bank account according to your payout schedule. This is typically 2 to 7 business days after the payment, depending on your country and Stripe configuration.

Tips

• Complete Stripe Connect setup early so you're ready to accept bookings as soon as you publish services or events
• Keep your bank details up to date to avoid payout delays
• If your Stripe account is flagged as incomplete, check your Stripe dashboard for any outstanding requirements