Switching Between Organisations

Plenty of people belong to more than one organisation: a coach employed by two clubs, an administrator who helps run a county side and a local academy, somebody who owns a business and also coaches for a university.

Pitch Gurus handles this by having you act for one organisation at a time. The switcher in the sidebar says which, and everything you see follows it.

What the switch changes

Switching changes whose organisation you are looking at and acting for: the dashboard, the page, the posts, the members, the bookings, the coaches. What you can do inside it is whatever your roles there allow, which may be quite different from your access somewhere else.

It does not change who you are. Your own profile, your own bookings and your own billing are yours wherever you are acting.

Why a booking appears under one organisation and not another

Bookings are scoped to the business that sold them. If you run your own company and also coach for a club, your own sales appear when you are acting for your own company, and the club's work appears when you are acting for the club. You will not see the two mixed together in either place, which is the point.

If you hold no membership anywhere and act for no organisation, there is no switcher and no scoping. Your own list is simply yours, and that's where a coach whose only connection is a seat finds the work their club has given them.

If a switch seems not to have taken

Two things to check:

Two tabs. If you have the app open twice and switch in one, a form you built in the other was made while acting for somebody else. Submitting it is refused rather than applied to the wrong organisation. Reload the older tab.

Access that has changed. Your membership is checked on every request, so if your access was removed or suspended while you were working, the organisation drops out of your switcher immediately. That is deliberate: a revoked membership should not serve one more page.

Signing out

Signing out clears which organisation you were acting for. You will be asked again, or defaulted to your own, next time.