Managing Event Bookings

When participants register for your events, you can manage their bookings, track attendance, and handle any changes from your event management dashboard.

Viewing Event Bookings

Go to Profile > Bookings > Customer Bookings > Events to see all participant registrations. You can filter by event, date, or booking status.

Participant Management

For each event, you can view:

The list of registered participants
Their booking status (confirmed, cancelled, etc.)
Payment status
Which schedule slots they've registered for

Confirming Bookings

Event bookings are typically confirmed automatically once payment is processed. You can review confirmed bookings from the event management page.

Announcements

You can send announcements to all registered participants for an event. From the event bookings page, click the Announcements button to open the announcements panel. Type your message and click Send Announcement.

Announcements are useful for:

Sharing event updates, venue changes, or schedule adjustments
Sending reminders before the event
Providing instructions or preparation details

All registered participants will receive a notification when you post an announcement. They can view announcements from their event booking page. Participants can react to announcements with emojis but cannot reply directly.

Announcements are separate from the main messaging system and do not appear in anyone's Messages inbox.

Exporting Participant Lists

You can export a list of registered participants for your events. This is useful for:

Preparing attendance sheets
Sending pre-event information to participants
Planning resources based on confirmed numbers

Cancelling Bookings

If you need to cancel a participant's booking:

Go to the event booking details
Click Cancel Booking
The participant will be notified

Consider the refund implications before cancelling bookings.

Tracking Revenue

The event bookings page shows revenue information for each event, including:

Total bookings and revenue
Revenue per schedule slot
Average booking value

Tips

Monitor registration numbers as the event date approaches
Export participant lists a few days before the event for final preparation
If an event is filling up quickly, consider adding extra sessions or increasing capacity
Use the Announcements feature to communicate updates to all registered participants