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Personal Information

Manage your name, location, contact details, and privacy settings

Profile Basics 2 min read

Personal Information

Your personal information forms the foundation of your public profile. Keeping it accurate and up to date ensures clients and other users can find you and get in touch.

Managing Your Details

Go to Profile > Personal Details to update your information. The key fields are:

Name

Your display name appears on your public profile, in search results, and in messages. Enter your name as you'd like others to see it.

Location

Your city and country are used to match you with users searching for professionals in your area. Make sure these are accurate, as location is one of the primary search filters on the platform.

Contact Information

You can add a phone number alongside your email address. Both are kept private by default and are not shown on your public profile.

Timezone

Set your timezone so that all times on the platform are displayed correctly. This is especially important if you work with people in different time zones.

To update your timezone, go to Profile > Personal Details and select your timezone from the dropdown.

Gender and Date of Birth

These optional fields help personalise your profile. They are not displayed publicly.

Privacy

Your contact information is private by default. Other users reach you through the platform's messaging system rather than seeing your email address or phone number directly.

When to Update

Review your personal information whenever:

  • You move to a new location
  • You change your phone number
  • You travel between time zones regularly and need to adjust your timezone
  • You want to update how your name is displayed

Trading Under a Business or Brand Name

If you are a service provider and want clients to see your business or brand name in place of your personal details, set up a public profile under My Business > Public Profile. This lets you control your business logo, summary, and service categories, with a toggle to switch between personal and business display. See Public Profile for details.